VIRTLIX LICENSE MANAGER
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🚀 Getting Started
Installing Virtlix on a Fresh Server Server Requirements & Partition Layout Activating Your License Your First VPS
🖥️ VPS Management
Creating and Configuring a VPS Cloning and Rebuilding a VPS Creating a Reusable Template from a VPS Resource Plans and Per-VM Limits Windows Guest Support
🌐 Networking & Firewall
IP Pool and Network Modes VPS Firewall Rules Server-Level Firewall Plans Console Access: noVNC and the Web Terminal
💾 Backups & OS Templates
Automated Backups and Backup Destinations Managing OS Templates Uploading and Using ISOs Media Groups
🔑 Multi-Server & Licensing
Understanding Your License and VPS Limits Master Configuration and Security Settings Registering and Controlling Remote Servers Webhook Callbacks
❓ Troubleshooting & FAQ
Console Shows "Connection Lost" License Shows as Suspended or Expired VPS Won't Start After Creation Common Questions
Docs / Troubleshooting & FAQ / License Shows as Suspended or Expired

License Shows as Suspended or Expired

  • Suspended - either the license itself was suspended by the provider, or the master panel was unreachable for more than 7 days straight (the grace period), so the panel failed closed rather than keep trusting a stale status.
  • Expired - the license had an expiry date and it's passed.
  • IP mismatch - the key is already bound to a different server's IP than the one checking in now. If you're migrating to new hardware, ask for the license's IP binding to be reset first, otherwise the new server will never validate against the old binding.

Run php artisan license:check -v from the install directory for an immediate re-check instead of waiting on the 15-minute schedule - useful right after fixing whatever caused the issue, to confirm it's actually resolved rather than waiting for the next automatic tick.