Troubleshooting Failing OS Reloads
Open the KVM console of the server while it reloads, so you can see where it stops.
| Where it stops | Check |
|---|---|
| Server doesn't power cycle | The IPMI address and login on the server's page. Try Power, Reset by hand. |
| Boots from disk instead of the network | Network boot (PXE) is enabled in the BIOS on the right network card. |
| "No DHCP offers" or a PXE timeout | The server's switch port and VLAN are correct, and the DHCP relay points at the panel. See Troubleshooting DHCP and PXE. |
| Installer can't download files | TCP 4002 to the panel is open from the server's network. |
| Installer stops at partitioning | The disks are empty or can be wiped, and hardware RAID is off or presents a single disk. |
| Windows Setup can't find a disk or network card | Upload the driver under OS Reloads, PXE Drivers. |
Cancel a stuck reload from OS Reloads, Installs; the server is set back to boot from disk.